Bi-lingual Onboarding Specialist Job at TRW Resources, Green Bay, WI

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  • TRW Resources
  • Green Bay, WI

Job Description

Are you organized, detail-oriented, and love being the go-to person who keeps everything running smoothly behind the scenes? We're looking for a Delivery Support Associate to join our team and play a vital role in the day-to-day operations of our staffing branch!

You’ll be the hub between our recruiters, sales team, field associates, and back-office departments — ensuring onboarding, payroll, and operational processes are accurate, timely, and stress-free.

What You'll Be Doing:

• Handle inbound calls and direct them to the right team members

• Own the onboarding process — from offer letters to I-9s and E-Verify — ensuring a welcoming, compliant start for every new hire

• Process background checks and drug screenings

• Manage weekly payroll , timecard entry, per diem, and expenses for timely payouts

• Partner with recruiters and operational leaders to keep job boards and VMS systems updated

• Support training coordination and certification tracking during onboarding

• Be the first point of contact for any onboarding, payroll, or billing issues

• Assist with front office tasks and lend a hand wherever needed to keep things moving

What You Bring to the Table:

• High School Diploma or equivalent

• Prior experience in HR, onboarding, payroll, or customer service is a big plus!

• Bilingual in English & Spanish (both written and verbal) — a must for communicating with a diverse workforce

• Strong multitasking and organizational skills

• Clear, professional communicator — written and spoken

• Ability to work independently and manage time effectively

• Tech-savvy: Microsoft Office, applicant tracking systems (Bullhorn preferred)

• A team-first mindset and a desire to make a real impact

Why You'll Love This Role:

• You'll be a trusted member of a fast-paced, people-focused team

• Every day brings variety — no two days are the same!

• You'll help people land great jobs and ensure they’re set up for success

• Opportunities to learn, grow, and advance within the organization

If you’re a detail-loving, service-oriented multitasker ready to make a difference, we want to hear from you! Apply today and help us deliver excellence every day.

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