Job Description

Summary

$15 per hour plus commissions! Must live in the Orlando, FL area!  

Are you looking for a place where meaningful moments are made together?   

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Call Center Vacation Planner at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.  

Where great benefits lead to a life fulfilled.

• Competitive Pay  

• Medical/Dental/Vision/401K opportunities  

• Travel discounts  

• Credit Union Membership  

• Tuition Reimbursement  

• Professional Counseling & Family Support  

• Growth and Development Opportunities  

*Benefit eligibility will vary by position  

As a Call Center Vacation Planner, a typical day will include:

• Communicate via telephone calls (Outbound and potential inbound calls) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions.   

• Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an HVC property.  

• Encourage guests or callers to purchase or schedule preview package sales/tours.   

• Explain details and requirements related to attending a sales presentation to potential owners.   

• Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.   

Guest Experience and Company Standards

• Interact with colleagues and guests professionally and promptly.  

• Contribute to team goals.  

• Maintain confidentiality of proprietary materials and information.    

• Always follow company policies and safety procedures.  

To Become a Call Center Vacation Planner at HVC: 

• Available to work various shifts, holidays, and both weekend days.  

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.  

• Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension.  

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.   

• #Callcenter #Sales  #ihvocc #LI-LC1

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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