Job Description

Our Client is among the largest specialty practices in its sector, offering patients a full suite of services across its accessible sites of care, empowering its providers via a robust management services organization, and serving payers as a clinically-excellent and cost-effective partner for acute needs. The Company's modern offices are equipped with state-of-the-art technology.

The Company is backed by a distinctive private equity firm that invests in mid-market companies across several sectors, including Healthcare. The company has headquarters operations in the Greater Orlando area, currently includes 10 practices, and is targeting significant expansion of the business through organic growth, M&A, and de novos.

Reporting to the Board of Directors and the PE sponsor, the Chief Executive Officer (“CEO”) will have full P&L responsibility for the Company, including overall operational and financial performance, and execution responsibilities for the growth strategy. The CEO will continue to drive the momentum of the business in specialty healthcare predominantly by continuing to demonstrate top-notch quality service to their patients and driving operational excellence across the practices.

In achieving this mandate, the CEO will work closely with the Board of Directors, the PE sponsor, as well as the management team, to ensure that the operational and commercial strategy and execution capability are closely aligned with the business strategy. The CEO will oversee all key commercial, operating and staff areas of the company, and provide strong and visible direction to the organization at all levels. Externally, the CEO will be the Company’s ambassador to various constituent groups, including investors, partners, and the owners and leaders of potential acquisition targets.

POSITION RESPONSIBILITIES

Overall Leadership & Strategy

• Provide strong and inspired leadership to all employees, promoting and maintaining strong employee morale. Continue to drive the high expectations in place today, for all employees with regard to performance and adherence to the Company's values. Build trust throughout the organization, serve as the leader of the business, and provide overall leadership and professional management to the team.
• Further cultivate and expand upon the company’s strong culture.
• Continue to lead the Company’s strong legacy and reputation within the market as a top-notch service provider, while successfully expanding into additional geographies.
• Identify priority acquisitions and develop a clear plan for how the target acquisitions fit into the company. Targets include businesses in existing market acquisitions and adjacencies.

Organization and Business Infrastructure

• Professionalize the business through enhanced technology applications and additional infrastructure.
• Closely manage ongoing business and operating performance against the plans and budgets, bringing a “roll up your sleeves” and staying close to the action attitude and approach to the business.
• Focus on talent acquisition and retention of employees, while also further developing and retaining an effective management team.
• Develop and maintain an organizational plan for the company that details personnel needs as a function of the company’s strategic and operating plans, while ensuring a lean operating structure.

Relationships and Business Partnering

• Become personally involved with key business partners as appropriate and build strong, trust-based relationships with the main decision makers in those organizations. Ensure the organization remains externally-focused.
• Manage the overall relationship with the Board of Directors and with the PE sponsor. Keep this group fully abreast of developments and issues and engage them in discussion and decision-making on key strategic issues as those arise

EDUCATION AND QUALIFICATIONS

Candidates will be proven and well-rounded leaders with experience operating at the C-suite level or at the Regional or Division Leadership level, with deep experience in healthcare consumer services provision. They will have led a company or division with a keen focus on improving shareholder value in a strategic and long-term fashion, preferably in a private equity environment. Regardless of functional foundation, candidates will have a natural customer orientation and passion for growth. This leader will have demonstrated the ability to set and execute a profitable and sustainable growth strategy. Specific criteria include:

• A proven P&L leader of referral-based healthcare services providers, ideally with an existing track record of operational excellence.
• Experience growing and ultimately running a services business.
• A recognized leader that has the commercial acumen to represent the Company externally, and a people-first, servant leadership mentality enabling them to connect with the rest of the organization.
• Strong strategic and external focus.
• Experience with de novo growth and/or acquisitions.
• Deep experience driving revenue and EBITDA growth within a dispersed, multi-site, operations-based organization.
• A successful record of growing and improving shareholder value through strategic and commercial initiatives.
• Role with oversight of skilled workforce with a focus on best-in-class customer service.
• Experience formulating and executing enterprise-wide expansion strategies.
• A demonstrated ability to develop an outstanding team and motivate commitment and performance.
• Success in working closely with a private equity Board of Directors is ideal but not required.
• Maintaining an unwavering culture of healthcare compliance in all operations.
• Successful experience in dealing with the wide range of outside constituencies which confront a Chief Executive Officer on a day-to-day basis.

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