Heartstone Farm in Dover Maine is looking for one customer service rep to join our 8 person strong team. Our ideal candidate is attentive, motivated, and hard-working.
Benefits
· Provides prompt, efficient, friendly service to all customers, wholesale and retail.
· Processes customer needs, complaints, and problems
· Maintains customer contact as needed
· Performs Order entry continuously; daily
· Manages dated orders
· Documents all Order Entry to build departmental KPI’s
· Works directly with Operations Manager to streamline Customer Order Forms and Order Entry
· Provides follow-up calls and reminds customers to place their orders
· Completes all vendor and item set-up forms
· Serves as a liaison with all the proper parties to ensure that forms are completed in their entirety and that information is accurate and up to date
· Responds to customers comments and complaints
· Inputs and communicates all sample requests, email and other forms of communication
· Communicates distribution issues to the operations manager, and follow up for resolution
· Communicates/transfers special requests and key-account issues and inquiries to Supervisor
· Obtains, learns, and maintains routing guides for key account customers
· Communicates requirements to and alerts Supervisor of any issues
Requirements:
Minimum 2 years customer service and sales experience required; Able to thrive in a fast paced, high-volume environment; Strong verbal and written communication skills; Strong analytical, organizational and follow-up skills; Ability to prioritize and manage multiple tasks; Reliable and punctual with a good work ethic; Friendly personality; Proficiency in MS Office suite. Must be able to communicate clearly and effectively with managers, and customers.
Job Type: Full-time Remote work from home.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase . Free employee scheduling, time clock and hiring tools....Representative (CSR) is responsible for answering chats from current VCA clients or potential... ...questions. Virtual Care CSRs work from home. This is a full-time position, and the successful... ...a high-quality client experience over text (chat)+ Field chats from existing and...
East Tulsa Concrete company needs Concrete Worker Must be able to tie rebar Pour forms Read a tape Normal hours are 6am-3:30 Some days may start at 4:00am
...We are looking for dedicated, hardworking individuals who would like to get started in the concrete finishing trade or those who have experience in the field already. We specialize in private, commercial & Public concrete construction and pay the highest rates in the...
SECURITY SUPERVISORThe Security Supervisoris responsible for assisting in managing the access control of the destination. This position ensuresthe manning ofall security posts on the destination to keep potentiallyvulnerable locations of the destinationsafe and secure...
...written and spoken English ~ Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited... ...- clinics - Ambulatory Surgery & Diagnostic Procedure areas - Telehealth service environments - and Care Coordination organizations...