Day Dispatcher Job at OnWay Transport, LLC, Roseville, MI

Y1BVWkpFUnJlcG81ank4SVMzbXRWa1dSdFE9PQ==
  • OnWay Transport, LLC
  • Roseville, MI

Job Description

Day Dispatcher

Roseville, MI

Onsite Role: Day Shift 9AM to 9PM

Shift: Thursday, Friday, Saturday, and every other Wednesday

WE SPECIALIZE IN DISPATCHING FINAL MILE TRANSPORT OF LIFE-SAVING CRITICAL MEDICAL SUPPLIES NATIONWIDE.

OnWay Transport is seeking a dynamic individual who is driven to succeed, eager to learn, and ready to build a rewarding career with significant earning potential.

Our Dispatching Team excels in navigating challenging situations with efficiency and composure in a fast-paced environment.

We are committed to providing the right atmosphere, training, support, and leadership to ensure the success of our team members.

Our exceptional service levels for clients, customers, and drivers set us apart from the competition.

With some of the best dispatching talent in the industry, we offer ample opportunities to master the art of Final Mile Dispatching.

Dispatchers play a crucial role in coordinating the timely transport of life-saving critical supplies for our clients.

  • Managing Requests: Efficiently handling urgent pickup and delivery requests, ensuring all orders are processed accurately and promptly.
  • Coordinating Logistics: Prioritize routes, schedules, and critical requests for drivers, optimizing delivery times while maintaining safety and compliance.
  • Communication: Serve as the primary point of contact for clients and contractors, providing updates and addressing any issues that may arise.
  • Problem-Solving: Quickly assess and resolve challenges in a fast-paced environment to ensure service continuity.
  • Collaboration: Work closely with other Dispatchers and our Recruiting Division to align with contractor availability and ensure seamless operations.


Dispatching Responsibilities:

  • Dispatching: Assign contractors to designated locations based on customer requests.
  • Delivery Management: Create, schedule, and maintain deliveries to ensure optimal performance and efficiency.
  • Utilize Software Tools: Use Dispatching and Delivery APP software systems to track & trace products and monitor the entire delivery process.
  • Route Monitoring: Keep an eye on product while in transit, providing customers with timely updates on pickup and delivery statuses.
  • Manage Multi-Line Phone Systems: Operate multiple phone lines, prioritizing calls effectively in a high-volume environment.
  • Effective Communication: Communicate clearly with drivers, customers, and internal teams to resolve any issues or concerns promptly.


Dispatching Qualifications:

  • Experience: Minimum of 2 years Dispatching and 2 years of experience using Dispatching software and/or TMS software.
  • Customer Service: 3-4 years of outstanding customer service experience.
  • Professionalism: Demonstrates integrity, professionalism, and confidentiality.
  • Tech Savvy: Comfortable with technology and eager to stay updated on new tools and software.
  • Microsoft Office Proficiency: Experience with Microsoft Office Suite (Word, Excel, and Outlook) is required.
  • Positive Attitude: Must maintain a professional demeanor and positive attitude while effectively handling challenging situations with composure.
  • Organizational Skills: Strong organizational and communication skills are essential.


Check us out:

Dispatcher Schedule:

  • Dispatchers work 12-hour shifts: Three days a week, with a rotation that includes working every other Wednesday.


Job Type: Full-time

Benefits:

  • Dental insurance.
  • Health insurance.
  • Paid time off.
  • Professional development assistance.
  • Vision insurance.


Work Location: In person

Job Tags

Full time, For contractors, Work at office, Shift work, Day shift, 3 days per week,

Similar Jobs

Mymdcareers

Internal Medicine Physician Job at Mymdcareers

Well respected multi specialty group in Tampa continues to experience growth and is now looking to add a BE/BC primary care physician physicianOpen to Internal, Familyand IM/Peds physiciansGuaranteed base salary with bonus planTop notch benefits with relocation... 

RD Nutrition Consultants

Part-Time Registered Dietitian (RD/RDN) - Older Adult Nutrition Services Job at RD Nutrition Consultants

 ...Part-Time Registered Dietitian (RD/RDN) Older Adult Nutrition Services RD Nutrition Consultants is seeking a qualified Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) to provide professional nutrition services in partnership with Ontario... 

Cooper University Health Care

PRACTICE RN- PEDIATRICS Job at Cooper University Health Care

 ...care-giver who is a member of a multidisciplinary health care team and assumes responsibility and accountability for the care of pediatric primary care patients. This opportunity focuses on the provision of direct and indirect patient care needs for children and adolescents... 

Salesforce, Inc.

Security GRC Manager Job at Salesforce, Inc.

 ...leadership has the information needed to make strategic risk-based decisions. You will report directly to a Manager on our APEX team, a division within the Product Security Organization, and will play a pivotal role in driving and overseeing cloud security compliance that... 

Turbes Plumbing & Heating Inc.

Plumber Apprentices Job at Turbes Plumbing & Heating Inc.

 ...Job Description Apprentice & Journeyman Plumber Wanted no experience required for Apprentice - Will Train! Starting Wage $18.00 plus per hour based on experience. ~ Benefits: ~ Profit Sharing ~ Paid Holiday ~ PTO ~401(k)~ Hours are typically 8 to 4:30...