Job Description

Job Description and Duties

THIS IS A 12-MONTH LIMITED TERM APPOINTMENT WHICH MAY BE EXTENDED TO 24 MONTHS AND/OR MAY BECOME PERMANENT .

The first review of applications will take place on June 27, 2025. If there are no successful applicants, the subsequent cutoffs will be every other Friday thereafter.

Dispatcher Clerks (DC) serve as the primary link and point of contact between the public and Department of Public Safety (DPS). Dispatcher Clerks receive emergency and non-emergency calls for assistance and direct or transmit information and assistance accordingly via phone and radio for the DPS. Dispatcher Clerks work under the general direction of the Chief and in his/her absence the Assistant Chief or Sergeants, for the Department of Public Safety (DPS). The Department of Public Safety reports under the organizational structure of the Office of Exposition Park Management.

The DPS's goal is to provide timely and appropriate responses to any problems and needs within the Park. Under the direction of the Sergeant, the Dispatcher Clerk is responsible for a full range of public safety services including but not limited to: (1) receiving and transmitting emergency response information, via radio and telephone; (2) monitoring security cameras and emergency radios; (3) determine urgency or nature of call, obtain specific details related to call, properly relay information to DPS units, and initiate DPS response, as appropriate; (4) custodian of Department Computer Aided Dispatch (CAD) system with daily data entry; (5) coordinate fire department and/or allied agency police response; (6) dispatch multiple units during large and fast-paced special events, and (7) maintain close and constant contact with units to monitor response and needed support requirements. Responsibilities also include using the NCIC/CJIS systems, maintaining incident call logs or other records, ability to multi-task and prioritize calls and tasks, and other related duties as assigned. Public Safety Dispatcher Clerks are on duty 24 hours a day, 7 days a week, and 365 days a year. Dispatchers may be required to work weekends and different shifts on a rotating basis.

This position is full-time and may include weekdays, weekends, evenings or holidays.

Please submit your application along with the requested documents. No direct calls or emails, besides to HR contacts listed within this advertisement.

You will find additional information about the job in the .

Working Conditions

PLEASE REFER TO DUTY STATEMENT IN THE WORK ENVIRONMENT SECTION.

Dispatch center. Graveyard shift; however, may be required to work different shifts. Dispatchers work during holidays, weekends, and different shifts.

Special Requirements

• The position(s) require(s) a Drug Screening be passed prior to being hired.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

* Education equivalent to completion of the twelfth grade and clerical experience or related police/military experience is desirable.

* Demonstrate ability to apply and interpret policies, regulations, and laws.

* Creative problem solving skills.

* Ability to communicate with tact and diplomacy.

* Proven ability to establish and maintain effective professional working relationships.

* Ability to use tact and good judgment while communicating and working with customers, co-workers, management, and other government agency representatives.

* Experience working in a fast-paced and changing environment.

* Strong computer skills and experience with the Microsoft Office suite.

* Excellent business writing skills.

* Strong interpersonal skills and experience working in a team environment.

* Ability to speak clearly and effectively in front of a group.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Free parking is available to employees. The building is within close distance to public transportation, including the Metro Expo Line and a variety of restaurants.

ELIGIBILITY AND ADDITIONAL INFORMATION

To be considered for the job vacancy you MUST satisfy one of the following requirement:

List Eligibility – Successfully complete the civil service exam for the classification (see Examination Information section below).

Transfer Eligibility – Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above).

Reinstatement Eligibility – Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above).

The California Science Center is referring qualified applicants to take the Department of Transportation examination for list eligibility.

To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers, copy or click on the following link:   Calcareers Exam Code 3521

*MINIMUM QUALIFICATIONS will be verified prior to being scheduled for an interview. Please refer to Minimum Qualifications on the bulletin when applying.

EDUCATION INFORMATION : If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Foreign Degrees: Applicants who completed their education outside of the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline. Foreign education credential evaluation services can be found at

*Applications with "SEE RESUME" or "SEE ATTACHED" is not considered. *Faxed or emailed applications are not acceptable.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Degree/Diploma
• Other - Typing Certificate: Ability to: Type at a speed of 40 words per minute; must include a typing certificate from an educational institution with application.

Job Tags

Holiday work, Permanent employment, Full time, Shift work, Night shift, Rotating shift, Afternoon shift, Weekday work,

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