Job Description
Entry Level Desktop Support Specialist Location Fort Wayne, IN :
A re you computer savvy and enjoy supporting end users? If so, Fort Wayne Newspapers is looking for you to be the company's Desktop Support Specialist.
Responsibilities
- Perform desktop support, ie.e. hardware, software, network, printers, and scanners, for all internal users, both on-site and remote
- Set up new user accounts and profiles, handle any password issues, and support the training and rollout of new applications
- Ability to troubleshoot and fix Tier 1 & 2 IT-related issues
Skills
- Excellent knowledge of Windows 10, Office 365, Active Directory, Group Policy, DNS, and DHCP
- Strong understanding of TCP/IP and other network protocols
- Basic understanding of networks, PC computer support, troubleshooting hardware and software issues
- Good hardware skills with an understanding of Dell & Lenovo laptops, peripheral equipment, printers, basic networking, and other competencies to resolve issues promptly
- Problem solving and troubleshooting skills
- Able to work independently and communicate well as part of a team
Job Type: Full-time
Pay: $40,000.00 - $48,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- hands-on: 1 year (Required)
Ability to Commute:
- Fort Wayne, IN 46802 (Required)
Ability to Relocate:
- Fort Wayne, IN 46802: Relocate before starting work (Preferred)
Work Location: In person
Job Tags
Full time, Work at office, Remote work, Relocation, Monday to Friday, Shift work,