Job Description

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Training Provided

Fiber Technicians are responsible for performing and completing customer

installations, trenching, and service tickets. This position also involves additional administrative duties and will be central to our business operations. Candidates must possess the following attributes:

• - Outstanding customer service. Technicians will be sensitive to

the individual expectations of each customer and will work to fulfill these expectations.

• Safe work habits. Technicians will perform all work in a safe

and approved manner.

Required OSHA training provided:

• - Slips, Trips and Falls
• Ladder Safety
• Emergency Procedures

**Successful candidates will learn/display the following within their

first 90 days on the job:**

SERVICE

• - Ability to knowledgeably communicate technical concepts to

non-technical people

• Proficient in basic home network design and deployment
• Friendly and professional demeanor when talking to customers,

vendors, and co-workers

TECHNICAL

• - Ability to handle fusion splicer and complete fiber splices
• Understand PON basics including connectors (SC/APC) and

attenuation

• Ability to run and secure fiber and ethernet cable
• Capable of operating power tools and trenching equipment
• Proficient with all current and future CPE deployed by MCFiber

(ONUs, routers, switches, streaming devices, and more)

• Capable of using company software to record customer details,

payments, and generate basic reports.

SAFETY

• - Complete OSHA training and prove comprehension
• Ability to dispose of sensitive fiber waste appropriately
• Ability to work on ladders safely
• Ability to work safely around electrical equipment and wires
• Display good judgment when making decisions that could impact

safety

GENERAL

• - Able to lift and carry up to 50 pounds
• Truant. Reliably arrive to work and appointments on time
• Detail oriented.
• Willingness to take on other assignments when needed

Mansfield Community Fiber is a residential Internet Service Provider

(ISP) operating in Underhill, Fletcher, Fairfax, Cambridge, Waterville and Belvidere.

Job Types: Full-time, Part-time

Pay: \$18.00 \$22.00 per hour

Expected hours: TBD

Benefits:

• - Flexible schedule
• Health/dental insurance
• Paid time off

Compensation package:

• - Hourly pay

Payment frequency:

• - Paid biweekly

Schedule:

• - Monday to Friday
• Weekends as needed

Work Location: In person

**To apply, please send your resume to brian.davison@mcfibervt.com

withemail subject Fiber Technician Application (your name).**

Job Tags

Hourly pay, Full time, Part time, Monday to Friday, Flexible hours, Weekend work,

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