Job Description

We're hiring a hands-on Fire Alarm Technician to install, service, program, test, commission, and troubleshoot fire alarm control panels and associated life-safety systems for commercial and enterprise customers. 

This role emphasizes deep fire alarm knowledge and working familiarity with NFPA standards and NICET practices. Technicians will perform annual fire alarm certifications, acceptance testing, and thorough documentation of work and corrective actions.

Key responsibilities

• Install, program, service, troubleshoot, and maintain fire alarm control panels, detectors, notification devices, NACs, and other life-safety equipment.
• Perform system commissioning, acceptance testing, and annual fire alarm certifications per NFPA standards (including NFPA 72).
• Wire new construction and retrofit existing structures for low-voltage fire alarm systems; follow applicable electrical and fire codes.
• Diagnose and repair system failures; update firmware and system programming as required.
• Provide customer training on system operation, basic troubleshooting, and evacuation/notification features.
• Document tests, inspections, deficiencies, and corrective actions clearly and descriptively.
• Operate company vehicles, ladders, lifts, and industry hand/power tools safely; load/unload materials and haul trailers as needed.
• Support other security tasks as assigned (intrusion, access control, cameras) when required.

Required qualifications

• Minimum 1 year field experience as an alarm/low-voltage technician with hands-on fire alarm work preferred.
• Practical experience installing, programming, servicing, and troubleshooting fire panels and life-safety devices.
• Working knowledge of NFPA 72 and other applicable fire codes and standards.
• Valid driver's license and clean driving record; able to pass background checks (criminal and driving).
• Comfortable working in confined spaces (attics, basements, crawl spaces), climbing ladders, lifting 50+ lbs regularly.
• Strong troubleshooting, documentation, and customer-facing communication skills.
• Own common industry hand tools and experience using meters and test equipment.

Preferred

• NICET certification (Level I–III) in Fire Alarm Systems preferred.
• Trade or technical training in low-voltage electronics, fire systems, or related field.
• Experience performing formal acceptance testing and preparing inspection/certification reports.

Work environment & physical requirements

• Regular ladder work, wiring tasks, and working in tight spaces.
• Frequent lifting and carrying of equipment and materials.
• Driving company trucks/large vans and hauling trailers as required.

Compensation & benefits

• Starting pay: (commensurate with experience)
• 401(k) retirement plan with employer match
• Paid Time Off (PTO)
• Company Vehicle 
• Health insurance options
• Industry training and education opportunities (trade shows, seminars)

Equal Employment Opportunity PASS provides equal employment opportunities to all applicants and employees and prohibits discrimination or harassment on any protected basis under federal, state, or local law.

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