Gym Manager Job at Minute Men Staffing, Cleveland, OH

ZFBjZkpFSmxjNUk3alN3Q1NuaXNWRUtTc3c9PQ==
  • Minute Men Staffing
  • Cleveland, OH

Job Description

Job Summary

The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Essential Duties And Responsibilities

  • Recruit, hire, train and develop a high performing staff consisting of Assistant Manager, Member Service Representatives and Custodians.
  • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
  • Staff Management
  • Schedule staff and ensure all shifts are covered.
  • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to Cleveland Fitness Club values and goals.
  • Administration and processing of all bi-weekly employee payroll and forward to corporate office for final processing.
  • Resolve employee issues or concerns.
  • Manage disciplinary/termination activities.
  • Involved in all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sales and sign-up with all information needed and including a picture.
    • Take prospective members on tours.
    • Facilitate all member requests, issues and questions.
    • Ensure prompt opening/closing of gym.
    • Oversee cleanliness and maintenance of facility including taking responsibility for whirlpool, sauna, steam room, restroom, showers and locker room maintenance.
    • Ensure safety of employees, members and club property.
    • Determine and communicate equipment repair in a timely manner.
    • Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.
    • Authorize expenditures and refunds. Make daily bank deposits.
    • Prepare all HR related forms and send them to corporate HR team.
    • Track statistics and reports (weekly, monthly, annually).
    • Backup support for any employee who is absent.
    • Facilitate placement of concessions order
    • Be available to be scheduled any day of the week.
    • Work a minimum of 60 hours per week.

Qualifications/Requirements

  • Superior customer service skills, preferably in the fitness industry.
  • Experience working in Management.
  • Exceptional leadership, diplomacy and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Hard working, enthusiastic and energetic!
  • Strong problem resolution skills.
  • Current CPR Certification required.
  • High school diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.

Minutemen Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Tags

Full time, Work at office, Local area, All shifts, Shift work,

Similar Jobs

Perfecting Learning Center

Child Care Worker Job at Perfecting Learning Center

 ...Job Summary: An Infant/Child Care Worker is responsible for maintaining a safe and fun environment for infants and toddlers. Their duties include coming up with creative and educational activities, assisting with feedings, and maintaining a clean environment. Child... 

Hera Women's Health

Medical Receptionist Job at Hera Women's Health

 ...Job Title: Medical Receptionist Location : Las Vegas, NV Employment Type : Full-Time About Us: The High Risk Pregnancy Center...  ...service and ensuring an efficient, welcoming front office experience. This role requires strong communication skills, attention... 

NCH Corporation

Production Packager Job at NCH Corporation

 ...countries worldwide is looking an Production Packager for our USA Packaging facility in Irving,TX...  ...Well with Others in a Team Environment Handling Multiple Priorities and Demonstrating Flexibility Lifting up to 70 lbs. Other Duties As Assigned By Management... 

JP MORGAN CHASE & CO

Trader [Multiple Positions Available Job at JP MORGAN CHASE & CO

 ...JPMorgan Chase & Co. has openings for Trader [Multiple Positions Available] in New York, NY. This position requires up to 10% domestic and international travel to various client sites and internal JPMC offices.DUTIES: Buy and sell securities, derivatives, and/or swaps... 

Lensa

News Journalist: New TV Job at Lensa

 ...job board/employer site. Any information collected there is subject to their terms and privacy notice. This is a paid freelance remote position. ScreenRant is the #1 entertainment website and publishes up-to-the-minute news on blockbuster movies, TV shows, video...