Genesis Call Center recruits, trains, and manages remote Customer Service Representatives (CSRs) who support national brands in customer service, tech support, and sales. Our secure, cloud-based systems allow CSRs to work from home while delivering professional service.
We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. In this role, you will handle inbound customer interactions for major brands, using our provided systems to resolve issues, answer questions, and ensure customer satisfaction.
This is a phone-based customer service position that offers schedule flexibility and the ability to provide support from your designated workspace. A multi-step onboarding and client certification process is required before servicing can begin.
Responsibilities:
Answer inbound calls and assist customers with questions, concerns, or product/service issues
Use provided tools to document and resolve customer needs accurately
Follow established protocols for communication and case handling
Participate in required certification courses to qualify for client assignments
Deliver service in a professional and brand-aligned manner
Maintain performance targets in quality, communication, and efficiency
High school diploma or GED required
Must be at least 18 years of age
Authorized to work in the United States
U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI)
Strong communication and active listening skills
Basic computer knowledge and typing ability
Ability to follow detailed instructions and meet performance standards
Prior customer service or call center experience is a plus
Spanish language skills are a bonus
Remote position – no commute
Paid training (after client certification)
Flexible schedule options
Paid time off
Career advancement opportunities
Access to telehealth benefits
All information kept confidential under EEO guidelines
Description The Work From Home Data Entry Clerk is a vital role within our Learning & Development team. As a fully remote position, this role requires a detail-oriented individual who can manage data entry tasks efficiently from the comfort of their own home. The successful...
...Position Details: ~ Regional CDL-A Truck Driver earning $1200 - $1450 weekly ~ No touch freight ~ Truck drivers on this account will get you home weekly ~ Limited time sign-on bonus; half paid after 1st dispatch ~$1200 minimum weekly pay guarantee...
...Job Summary: This position entails working as part of the HVAC team designing the areas of the HVAC systems and or support utilities... ...will be required to interface and coordinate with the other engineering disciplines and the client in the development of the design....
...Join Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready to earn money from the comfort of your own home... ...Excellent job for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online....
...Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. TheRoom Attendant is responsible for maintaining the cleanliness of the guest rooms assigned...