Department : Information Technology.
Reports To: IT Manager.
Job Overview:
The IT Desktop Support Technician is responsible for providing first and second-level technical support to end users across the organization. This includes installing, maintaining, and troubleshooting hardware, software, and network issues. The ideal candidate will possess strong problem-solving skills, excellent customer service, and the ability to work in a fast-paced environment. The technician serves as a key point of contact for IT-related incidents, ensuring users are supported effectively and efficiently.
Key Responsibilities:
Required Skills and Qualifications:
Preferred Skills and Qualifications:
Founded in 2010, Wisemen Multimedia, LLC (EIN 27-2836493, DUNS 034-931-168, UEI QMEAXFXBFFT3) is a HUBZone certified hybrid digital business ecosystem creator for people, processes, and technologies. Our principal office is located at Peachtree Dekalb Airport in a designated Opportunity Zone. Let us know if you live in a Historically Underutilized Business Zone (HUBZone). Please copy and paste the link below and enter your home address to determine if you live in a HUBZone.
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