Job Description

Virtual Benefit Advisor -Seasonal

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!   

Job Overview 

Foundever is seeking work from home Licensed Benefits Advisors to assist Medicare and Pre-Medicare eligible retirees in choosing appropriate health plans. Responsibilities include advising and enrolling retirees in insurance products like health, prescription drug, vision, and dental plans; guiding Pre-Medicare recipients on their options; providing Medicare education; conducting needs analyses; and helping retirees select plans that meet their individual needs while providing exceptional customer service.  

Why You Should Join Us 

• $18/h while in training , $19/h upon graduating to production
• Enjoy the flexibility of a remote work environment, with weekend shifts as neede d, we provide the equipment!
• Comprehensive Benefits that include 401(k) matching, health, dental, and vision insurance, disability insurance, paid time off, opportunities for bonuses, and career growth
• Employee Assistance Program that includes Mental Health and Wellness initiatives
• Employee discounts and  referral bonuses

What We’re Looking For

• Must be at least 18 years old  

• High school diploma or GED equivalent required .  

• Min 2 years experience in sales and or customer service  

• Must reside and be able to work in the US  
• Must have a passing background check and drug test

Key Skills

• Strong customer service aptitude with skills in delivering exceptional service  

• Consistent reliability demonstrating dependability and responsibility  

• Critical thinking skills to assess situations and develop empathetic solutions  

• A service-oriented mindset with a personal drive to help others with compassion.  

• Strong organizational skills that are crucial for success in this role  

• Ability to navigate system tools effectively to find answers and information  

• A self-motivated approach to independent study during training and production phases  

At Home Requirements:

• Foundever will ship necessary equipment, including a headset  

• A hardwired high speed internet connection  with and internet speed of 100 Mbps download and 25 Mbps upload  

• A quiet, distraction-free space is essential; webcam video presence will be required during training and production.  

About Foundever

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Military Partners

We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. 

EEO

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.  

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