Part-Time Front Desk Agent (2nd Shift) Job at Mt. Olympus Water & Theme Park Resort, Wisconsin Dells, WI

ZHZjVEpVQmxmSms4aUM0TlNIR2dWa1dRdlE9PQ==
  • Mt. Olympus Water & Theme Park Resort
  • Wisconsin Dells, WI

Job Description

Front-desk employees are the first person customers speak to or interact with. Greeting and receiving guests and customer service is usually a common thread in all front-desk job descriptions. Responsibilities for a front-desk often include answering a multi-line phone system and greeting and directing guests, as well as staff. Duties include responding to complaints, service issues and other general questions or concerns as appropriate.


Schedule: 2nd Shift, 3:00-11:00 pm or 4:00pm - 12:00am.**
This is a part-time, seasonal position.

**Weekends and holidays required; schedule may vary based on hotel occupancy and departmental needs. 


DUTIES AND RESPONSIBILITIES:

As the first point of contact for guests, our front desk team sets the tone for their entire stay. Key responsibilities include:

  • Greeting and welcoming guests with friendly, courteous service.
  • Assisting with check-in and check-out processes.
  • Managing a multi-line phone system, professionally directing calls and answering questions accurately.
  • Providing knowledgeable recommendations on local attractions and property activities.
  • Taking room reservations and cancellations efficiently.
  • Handling cash, credit, and sales transactions.
  • Maintaining a tidy, organized front desk area.
  • Monitoring guest safety and promptly addressing service issues.
  • Assisting with room availability and maintenance, ensuring clear communication with housekeeping.

REQUIREMENTS:

  • High School Diploma or GED equivalent.
  • Valid driver’s license and reliable transportation.
  • Minimum age: 18.
  • Must bring a positive, professional attitude and uphold Mt. Olympus’s grooming and appearance standards.
  • Exceptional communication skills, both oral and written.
  • Punctuality, team spirit, and customer-oriented mindset.
  • Ability to maintain confidentiality and professionalism under pressure.
  • Availability for weekends and holidays.

What We Offer:
On Demand Pay- Get Paid the Same Day you Work!
Fun and Exciting Work Environment!
FREE Waterpark Park & Theme Park Passes 
Flexible Scheduling!
Full Time, Part Time and Seasonal Positions
Employee discounts on hotel rooms, retail and food
Employee of the month programs
Company-wide outings
Do you have what it takes to become an Olympian? If so, apply today!

Job Tags

Holiday work, Full time, Seasonal work, Local area, Flexible hours, Weekend work,

Similar Jobs

Lexus of Wesley Chapel

Porter / Valet Job at Lexus of Wesley Chapel

We are seeking a Porter / Lot Attendant.SUMMARYMoves and cleans vehicles, keeps the vehicles in sound working condition and helps general manager as requested. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily...

Confidential Jobs

Pricing Analyst Job at Confidential Jobs

 ...Youll analyze market trends, vehicle-specific attributes, and regional dynamics to ensure our cars are priced to sell within 3045 days maximizing turn and gross profit. Key Responsibilities Price vehicles weekly across multiple partner portfolios (100300 units... 

Granite Transformations

Confirmation Manager - Call Center Job at Granite Transformations

 ...Confirmation Manager Call Center Position: Confirmation Manager Location: Orange Park, FL (Jacksonville area) Job Type: Full-Time, Onsite Pay Type: Salary + Performance-Based Bonuses Company Overview At Bath Planet & Granite Transformations of Jacksonville... 

HCLTech

Storage Administrator L3 Job at HCLTech

 ...provide workarounds to ensure business continuity. # Identify, analyse and resolve problems specifically on storage, backup and in general, cross platform environments. # Change Management: Prepare Implementation plan, rollback plan and test plan, risk and impact... 

Your Home Sold Guaranteed Realty

Inside Sales Job at Your Home Sold Guaranteed Realty

 ...Guaranteed Realty is powered by Kellar Lawrence Real Estate. Our office is located in Greenwood, SC.OUR VISION:To be the best place to work, buy, and sell real estate.OUR MISSION:To help you achieve your hearts desire!OUR MOTTO:To serve big! When you put others first...