Product Specialist Job at Luminance, Dallas, TX

ZFBFYUxVUnFmcDA0alNrRFFuU3NVa0dXc0E9PQ==
  • Luminance
  • Dallas, TX

Job Description

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. Luminance is looking to hire into its team of Product Specialists: this team provide expertise to prospective customers and customers alike, ensuring they experience a seamless execution of Luminance’s technology within their own environment.

This is an entry-level role that presents the opportunity to work with senior teams at a wide range of companies – from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of what our customers are looking for in our technology. The ideal candidate will be outgoing and have a natural ability to build a rapport with customers, maintaining excellence in every interaction.

Once trained, a Product Specialist will have an in-depth knowledge of the product and how it can be of benefit to lawyers. They will work closely with prospective customers during their Proof of Value (or trial) period, providing expert advice on their live projects or cases. Working alongside Account Executives, Product Specialists will help to convert prospects into customers. For existing customers, Product Specialists will assist Support and Technical Specialists to ensure a customer has a successful experience of the technology and help them to make the most of their AI technology investment.

Responsibilities

  • Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review
  • Act as an expert of Luminance’s technology and products, supporting the sales team in converting these prospects
  • Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value
  • Be a trusted adviser and authority on the product to the prospect during the Proof of Value
  • Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers
  • Design custom workflows and solutions for live cases

Requirements

  • Bachelor’s or Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US)
  • Excellent interpersonal and communication skills, both verbal and written
  • Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge
  • Highly-detail oriented with a problem-solving attitude
  • Ability to work in an innovative and fast-paced environment whilst delivering to deadlines
  • Organised with excellent time management skills with an ability to prioritise effectively

Job Tags

Full time, Trial period,

Similar Jobs

Seronda Network

Entry Level Event Staff Job at Seronda Network

Join Seronda Networks as a Entry Level Event Staff!About Us: At Seronda Networks, we're not just a company that offers cutting-edge solutions...  ...those who are looking to enter the dynamic world of event planning and execution. As an Entry Level Event Staff member, you... 

Significant Infotech

UI/UX Designer Job at Significant Infotech

# Design intuitive user interfaces and experiences for web and mobile applications. # Conduct user research, surveys, interviews, and usability testing to understand user needs and pain points. # Create wireframes, storyboards, user flows, process flows, and prototypes... 

Liberty Personnel Services, Inc.

Fire Alarm Technician Job at Liberty Personnel Services, Inc.

 ...Job Details: Fire Alarm Technician Are you ready to make the world a safer place while advancing your career? Join our team as a Fire Alarm Technician where you'd be part of a values-driven company committed to delivering top-tier life safety solutions. We offer... 

Brookdale Senior Living

Private Duty Homecare Aide Job at Brookdale Senior Living

 ...job and/or flexible scheduling? Your search is over- A Private Duty Caregiver career with Brookdale at Home is the Job for you! Most of Brookdale's Private Duty...  ...One on One companionship Non-Medical Hands on Care; including dressing, bathing, grooming, personal care... 

GLOBAL BUILDING SERVICES, INC.

JANITORIAL / LIMPIEZA (VACAVILLE) Job at GLOBAL BUILDING SERVICES, INC.

 ...Employment type/Tipo de Trabajo: P art-Time Medio Tiempo We are looking for experienced...  ...starts in the early mornings. This is a part-time job, between 20 and 30 hours per...  ...AM. or from 6:00 AM a 10:00 AM. Possible night shift available. We need people who are responsible...