Retail Key Holder - Fashion Centre at Pentagon City Job at Lovisa, Arlington, VA

Y1BVY0xrTmtmSjQ4aGlvTFQzYW1Wa2FYc2c9PQ==
  • Lovisa
  • Arlington, VA

Job Description

Retail Keyholder

POSITION DESCRIPTION AND KEY MEASURES

Department: Retail Operations

Location: Store Location

Report to: DM

Number of direct reports:

POSITION PURPOSE AND EXPECTATION:

Position Summary: We're seeking an energetic and responsible Keyholder to join our retail team. This role supports the Store Manager in daily operations while providing exceptional customer service and maintaining store standards in a fast-paced environment.

Key Responsibilities:

  • Opening and closing procedures, including cash handling, security protocols, and daily reporting
  • Lead sales floor operations and guide team members to achieve sales goals
  • Provide outstanding customer service and create memorable shopping experiences
  • Support inventory management, including receiving shipments and maintaining stock levels
  • Monitor and prevent loss through proper shrink control procedures
  • Execute visual merchandising standards and maintain store appearance
  • Train and mentor sales associates on company policies and procedures
  • Assist in daily operations including POS transactions, returns, and customer inquiries

Required Qualifications:

  • Previous retail experience, preferably in a leadership role
  • Strong communication and interpersonal skills
  • Proven problem-solving abilities and decision-making skills
  • Flexibility to work various shifts, including weekends and holidays
  • Physical ability to stand for extended periods and lift up to 30 pounds
  • Passion for fashion and retail industry trends

Desired Qualities:

  • Natural leadership abilities with a team-first mindset
  • Excellent organizational and time management skills
  • Strong brand ambassador qualities and professional appearance
  • Ability to multitask in a fast-paced environment
  • Results-driven with a focus on sales performance

KEY MEASURES AND ACCOUNTABILITIES

Key Performance Indicator

Benchmark

  • Cash Variance Reporting
  • Weekly on Friday's

  • Variance investigations
  • Any variance above $50.00

  • Zendesk ticket response
  • Within 48 hours

  • Sales reconciliations
  • Day 3 of EOM week

  • Monthly Turnover reporting
  • By 7 th of each month

  • Balance Sheet reconciliations
  • Day 10 of EOM week


Other duties and special projects within skill and competency level as required.

Job Tags

Part time, Shift work,

Similar Jobs

Advanced Innovative Solutions

Licensed Aircraft Structures Mechanic Job at Advanced Innovative Solutions

 ...Position: Sheet Metal Mechanic Pay up to: $35/HR Airframe license required Job type: Full-time Expected Weekly Hours...  ...to Friday, with weekend as needed Requirements: Aircraft Sheet Metal Experience: Minimum of 5 years of experience on wide body aircraft (... 

Tristero

Junior Software Engineer Job at Tristero

 ...(or are willing to drop out) Experience in golang, python, or rust Familiarity with cryptography or crypto-L2s Exposure to devops, statistics, and system architecture While helpful, we don't require you to have experience with systems-design, golang, or crypto... 

Mullinax Ford Apopka

Service Porter/Valet Job at Mullinax Ford Apopka

The responsibilities of a Service Porter/Valet include greeting customers, listening to their needs, driving/parking cars and other associated job duties. Applicants must be able to drive/park vehicles and be self motivated and disciplined.Mullinax Ford is family owned... 

Truckee Meadows Parks Foundation

Community Engagement Coordinator VISTA Job at Truckee Meadows Parks Foundation

The Community Engagement Coordinator VISTA will be an essential member of the team for this young non-profit organization. The Community Engagement Coordinator will develop volunteer-based projects centered on activities that grow membership and the capacity of TMPF as... 

Vinifera Wine Marketing Vinifera Wine Marketing

Wine Sales Representatives - Multiple Territories Job at Vinifera Wine Marketing Vinifera Wine Marketing

 ...Job Description: Vinifera Wine Marketing is a woman-owned wine brokerage representing family-owned, artisanal wineries from California...  ...through a LARGE expansion, and we are seeking multiple Wine Sales Representatives to manage and grow the following areas: ...