Senior Specialist, Customer Solutions Job at XPO Logistics, North Richland Hills, TX

ZHZRYUxFMWtlNXN3akM4SlRuV2pWa2VXc3c9PQ==
  • XPO Logistics
  • North Richland Hills, TX

Job Description

What you’ll need to succeed as a Senior Specialist, Customer Solutions at XPO

Minimum qualifications:

  • 2 years related experience or equivalent combination of education and experience

Preferred qualifications:

  • 2-4 years of logistics or transportation experience  

About the Senior Specialist, Customer Solutions job

Pay, benefits and more:

  • Competitive compensation package 
  • Full health insurance benefits are available on day one
  • Life and disability insurance
  • Earn up to 13 days of PTO over your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you’ll do on a typical day:

  • Influence cross-functional teams to provide delivery on the expected schedule and take ownership of each potential failure, often asking for prioritization of a particular shipment or preparing another team to perform above standard services
  • Understand your customers’ requirements and commit yourself to the oversight necessary to ensure success
  • Produce daily reports and other customer communications.  Build trust with your customers by providing insights and value to the XPO shipping experience
  • Keep all systems up to date so accurate reporting is available and accurately identify any failures and record the root cause of the failure and the party responsible
  • Provide feedback and ideas for process improvements 

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Holiday work,

Similar Jobs

UNION BUILDING TRADES FEDERAL CREDIT UNION

Chief Executive Officer Job at UNION BUILDING TRADES FEDERAL CREDIT UNION

 ...collaborative leader to continue with the mission and direction of this member and employee focused institution, as their next Chief Executive Officer . The selected candidate will be responsible for providing leadership, planning and oversight of all credit union... 

Dignity Health

OB/GYN Physician Job at Dignity Health

 ...Responsibilities****Mercy Medical Group (MMG)** is seeking an OB/GYN Physician to join our multi-specialty group in Folsom, CA.**...  ...in more than 30 medical and surgical specialties, physician assistants, and nurse practitioners. These professionals provide seamless... 

Barnum Financial Group

Senior New Business Analyst Job at Barnum Financial Group

 ...leader for new staff Periodically train Employees, Advisors and their staff on operation processes Manage relationships with back-office parties to expedite processes Track new business through its life cycle and follow up on issues, concerns and delays... 

Guardian Angels Concierge Services, LLC

Concierge Job at Guardian Angels Concierge Services, LLC

 ...Guardian Angels Concierge Services is looking for: *Someone who has a good work ethic *who doesn't mind driving disabled young adults to work and taking them home, *driving seniors to the doctor, the salon, library, grocery shopping etc. *Someone who can change linen... 

EDS Service Solutions

Car Rental Driver Las Vegas Airport Job at EDS Service Solutions

The Car Transporters are responsible for the movement of vehicles on and off property, also included are various duties that help maintain...  ...in a safe and courteous manner Ride with or follow another driver to drop off vehicle(s) or pick up multiple vehicles Organize...