We’re building the future of real estate — today.
HomeLight is the essential technology platform used by hundreds of thousands of homebuyers and sellers to connect with top real estate agents and succeed at every stage of the real estate journey — whether that’s finding the right agent, securing a competitive mortgage, or ensuring a smooth, on-time closing.
Each year, billions of dollars in real estate transactions flow through the HomeLight platform. Our vision is a world where every real estate transaction is simple, certain, and satisfying for everyone involved.
At HomeLight, we challenge the status quo every day while staying grounded in our goals and core values — key ingredients to our shared success.
We are seeking an experienced Support Operations Manager based in Mexico to lead and scale our customer support operations. You will manage the day-to-day performance of our support function, refine workflows, and drive operational excellence through technology, automation, and data-driven decision-making. The ideal candidate will be a hands-on leader with a passion for customer experience, process optimization, and team development.
HomeLight is proud to be an equal opportunity employer. We’re committed to building an inclusive, diverse workforce and providing a workplace free from discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications — regardless of race, color, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, or other protected status.
We are happy to provide reasonable accommodations during the recruitment process upon request. All accommodation requests will be handled confidentially.
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