End to end airline operation - Work Environment - 24*7
Must have Fluency in spoken MANDARIN & ENGLISH .
Must have a minimum of 6 months experience in the BPO, Airlines or Travel industry.
24/7 Shift Rotational :
Roles & Responsibilities :
Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries
To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.
To be able to deal with customers and meet customer requirements
Personal style enablers
Should have a good standard of both Spoken and written English.
Needs to be a team player with a positive attitude.
Should be adaptable to change.
Needs to display confidence and the ability to sell a given product.
Extrovert with a customer service mind se
KPI Incentive (monthly)
Transport Allowance is provided
18 days of Annual Leave
Medical Insurance; Outpatient (employee Only) & Inpatient (Employee, Spouse & Children) & Life Insurance (Employee Only)
Dental Coverage @ RM500 per year
Rewards & Recognition (Awards & Gifts)
Job Description Are you a licensed real estate professional looking to elevate your career? We are seeking passionate, driven agents to join our team and help clients achieve their property goals. As a Licensed Real Estate Agent, you'll leverage your expertise and licensure...
...ly/noryi LinkedIn: bit.ly/norylink Summer Camp Video: bit.ly/noryvideo1 We are looking for a rock-star Summer Operations Intern: This is a unique opportunity for an ambitious, entrepreneurial individual to gain hands-on experience and grow in a mission-driven...
...strategic, problem-solving, kick-ass self-starter with a strong work ethic to join the Account Management team. The ideal candidate... ...money)~ Fitness Reimbursement program ~ Flexible work-from-home schedule A Few Books Were Into: The 5 Dysfunctions of...
Overview:The Counselor provides outpatient mental health counseling/therapy to Carle patients within the Behavioral Health Department.Responsibilities: Essential Functions Provide mental health counseling/therapy to patients and their families through individual and...
...guests. Royal Caribbean Groups Safety, Security & Environment has an exciting career opportunity for a full time Executive Protection Agent reporting to the Manager, Executive Protection Position Summary: The Corporate Executive Protection Officer is a...