At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.
Overview: We are currently looking for a Full-Time Housekeeping Houseperson with excellent customer service and housekeeping skills to join our team at the Hotel Roanoke & Conference Center! As the Houseperson, you’ll be responsible for cleaning and maintaining all corridors, vending areas, elevators and landings and service areas on guest floors, ensuring that hotel cleanliness standards are met. In addition,you’ll assist Room Attendants with room cleanliness by removing trash and dirty linens from them to providing them supplies and clean linens while responding to individual guest requests for housekeeping service. Come on join the team and grow with us! Key responsibilities include:
• Ensuring that all corridors, vending areas, elevators and landings and service areas on guest floors are always clean and presentable.
• Providing linen supplies for Room Attendants.
• Stocking guest floor closets.
• Delivering and retrieving items requested by guests and/or Floor Supervisor.
• Reporting maintenance issues to Direct Manager or Supervisor immediately.
• Greeting guests in hallways in a professional, pleasant and friendly manner.
• Ability to work in a fast-paced environment with a great sense of urgency and simultaneously prioritize multiple projects.
• Ability to perform job functions with attention to detail, speed and accuracy.
• Ability to make repeated movements of the arms, hands and wrists.
• Must be able to frequently lift/carry up to 25 pounds; occasionally lift/carry up to 50 lbs.
• Must be able to walk extended distances.
• Must be able to conduct frequent twisting, bending, pushing and pulling for extended period of time.
• Excellent communication and interpersonal skills with the ability to interact with many types of personalities
• Must be willing and have the ability to work a varied schedule that may include early morning, evening, night, and weekend shifts and holidays.
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