The Systems Administrator will play a lead role in managing and supporting AssistRX’s Microsoft ecosystem (including Microsoft 365, Exchange Online, Teams, SharePoint Online, Azure AD, Intune) and the Atlassian JIRA platform used for project tracking, change management, and agile workflows. The successful candidate will be responsible for day-to-day operations, platform optimization, automation, troubleshooting, and supporting end-user needs across these environments. A strong emphasis is placed on collaboration , documentation , and process improvement aligned with ITIL practices.
Requirements
· This job has no supervisory skills.
· Bachelor's Degree (BA) from four-year college or university, or five years of related experience and/or training, or equivalent combination of education and experience.
· 10+ years of professional experience in systems administration with a strong focus on Microsoft cloud services.
· Expert-level knowledge of Microsoft 365 applications and services (Exchange Online, SharePoint Online, Teams, Azure AD, Intune).
· Hands-on experience as a JIRA Administrator, including custom fields, workflows, permissions, and automation.
· Strong PowerShell scripting skills and familiarity with Microsoft Graph API.
· Experience supporting enterprise collaboration and productivity platforms.
· Excellent analytical, troubleshooting, and documentation skills.
· Familiarity with ITIL concepts and ability to work within change control processes.
· Experience with data protection, security best practices, and user access controls.Administer and support Microsoft 365 applications, including Exchange Online, SharePoint, OneDrive, Teams, Azure Active Directory, and Intune.
Manage JIRA Software and Service Management platforms, including user access, custom workflows, field configurations, automation rules, and integrations.
Monitor the performance and health of Microsoft 365 and JIRA environments; ensure uptime, patching, and compliance with internal standards.
Work closely with Service Desk leadership to ensure support tickets and change requests are properly routed, resolved, and documented.
Create and maintain system documentation, standard operating procedures, and technical knowledge base articles.
Assist in Microsoft security and compliance initiatives (e.g., MFA, DLP, Conditional Access, Information Protection).
Collaborate with internal teams to translate business needs into platform configurations, automation, and dashboards.
Perform user and license management for Microsoft and Atlassian platforms.
Develop scripts or leverage automation tools (e.g., PowerShell, Microsoft Graph, JIRA Automation) to streamline recurring administrative tasks.
Participate in audits, compliance reporting, and governance as required by IT leadership.
· This job has no supervisory skills.
· Bachelor's Degree (BA) from four-year college or university, or five years of related experience and/or training, or equivalent combination of education and experience.
· 10+ years of professional experience in systems administration with a strong focus on Microsoft cloud services.
· Expert-level knowledge of Microsoft 365 applications and services (Exchange Online, SharePoint Online, Teams, Azure AD, Intune).
· Hands-on experience as a JIRA Administrator, including custom fields, workflows, permissions, and automation.
· Strong PowerShell scripting skills and familiarity with Microsoft Graph API.
· Experience supporting enterprise collaboration and productivity platforms.
· Excellent analytical, troubleshooting, and documentation skills.
· Familiarity with ITIL concepts and ability to work within change control processes.
· Experience with data protection, security best practices, and user access controls.
Benefits
Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy!
Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year!
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.
...care company based in Yakima, Washington, United States. Role Description This is a full-time on-site role for a Medical Social Worker at Mountainview Home Health in Yakima, WA. The Medical Social Worker will be responsible for medical social work, discharge...
...treatment team and is under the general supervision of the Activity Therapy Supervisor.Essential Responsibilities:+ Meets daily with... ...awareness and communication exercises, body awareness, movement, music, art therapy, drama therapy, outings, cooking, sports and games....
&##128188; Back Office Business Analyst Trading Systems (Murex, Calypso, Finastra) - Financial Software Implementation - Remote/Client-Site Travel This role is offered on a CONTRACT or PERMANENT basis. We're hiring an experienced Back Office Business Consultant...
...support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology... ...includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Chicago,...
...HIRING NOW: Travel Cath Lab Radiology Technician in Tucson, AZ Weekly Gross Pay: $3,590 for 40 hours Taxable: $1,840 weekly ($46 x 40) Non-Taxable: $1,750 weekly ($48.61 x 40) Location: Tucson, AZ Shift: 6:00a - 4:30p Start: 7/21 Duration: 13 weeks...