IT Systems Administrator Job at Meritrust Credit Union, Wichita, KS

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  • Meritrust Credit Union
  • Wichita, KS

Job Description

Description

The primary responsibility of this position is to ensure the stable operation of a secure and highly available infrastructure including network, servers and cloud resources. The roles and day-to-day tasks of the position include monitoring performance and reliability of the operating environment, responding to incidents, maintaining backups and being a support arm of the entire IT Department.

Duties And Responsibilities

Under the direction of the Director of IT – Infrastructure:

  • Maintains, monitors and supports all infrastructure in the datacenter as well as remote branches
  • Support a Windows and Linux Servers on a hypervisor platform. Including: Implementation, administration, backups, testing, troubleshooting, and patching
  • Understand and be proficient in routing protocols and advanced network configurations
  • Administer SD-WAN appliances to maintain the highest levels of service
  • Configure SAN appliances using industry standard best practices
  • Assist with developing and maintaining system design documentation for yearly audits
  • Lead and participate in Credit Union projects and initiatives in a collaborative manner
  • Maintain and support a virtual apps and desktops in a Citrix environment
  • Handle escalations from any IT group with advanced troubleshooting techniques
  • Collaborate with the Security team keeping mindfulness in security at the forefront when considering changes to the environment
  • Administer and configure the following: firewalls, security appliances, MDM, proxies and other Credit Union specific software
  • Responsible for applying security fixes as directed by the Security team.
  • Provide after-hours network support during downtime, upgrades and other off-hours projects
  • Identify opportunities to improve user satisfaction
  • Train members of IT Department in aspects of operating hardware or systems
  • Contact vendors to arrange for upgrades, updates, patches, and replacements on software and hardware
  • Travel to and from branch locations in performance of duties
  • Preserves confidentiality of Credit Union data and records
  • Perform other duties assigned by supervisor

Qualifications

  • Minimum of 3 years of experience operating an enterprise network as a network or systems administrator
  • Experience with VMware vCenter, Cisco Networking and Security products, as well as Citrix XenApp/Desktop preferred
  • Current holder of or willing to obtain industry recognized certifications, such as Network+, CCNA or VCA.
  • Highly proficient with Windows desktop and server administration
  • Experience with Microsoft administration tools such as Active Directory, Group Policy, Remote Server Administration Tools (RSAT), Terminal Services, and Windows Server update Services (WSUS)
  • Basic Linux knowledge and understanding
  • Have an understanding of and can troubleshoot advanced networking designs
  • Working technical knowledge of networking principles, protocols, hardware, and standards
  • Familiarity with virtual technology in a SAN environment
  • Associates degree in an IT field and/or certifications preferred
  • Excellent oral and written communication skills
  • Strong analytical and problem-solving skills
  • Strong customer service skills and willingness to assist others
  • Ability to lift 50 lbs

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